Terms and Conditions
Welcome to National Service Center. By accessing our website or booking our refrigerator, washing machine, and microwave oven repair services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
1. Service Availability
Our repair and maintenance services are available in selected areas of Mumbai. Service appointments are subject to technician availability and location.
2. Appointments
Customers are requested to provide accurate contact information and appliance details when booking a service. Appointment timings may change due to traffic, weather, or unforeseen circumstances.
3. Inspection and Repair
Our technicians will inspect your appliance and provide a repair estimate before any work begins. Repairs will only be carried out after receiving your approval.
4. Pricing and Payment
Service charges, spare part costs, and repair fees will be clearly communicated before the repair starts. Payment is due upon completion of the service unless otherwise agreed.
5. Genuine Spare Parts
We aim to use genuine or high-quality compatible spare parts based on availability and customer approval.
6. Warranty
A limited service warranty may be provided on selected repairs and replacement parts, subject to the specific terms communicated at the time of service. The warranty does not cover physical damage, misuse, power fluctuations, unauthorized repairs, or normal wear and tear.
7. Customer Responsibilities
Customers must provide safe and reasonable access to the appliance and ensure that the appliance is disconnected from power or gas, where applicable, before servicing if instructed by our technician.
8. Cancellation and Rescheduling
Appointments may be cancelled or rescheduled by contacting us in advance. Cancellation charges may apply if a technician has already been dispatched.
9. Limitation of Liability
National Service Center is not responsible for delays caused by circumstances beyond our control, including natural disasters, transportation issues, or the unavailability of spare parts. Our liability is limited to the amount paid for the specific service provided.
10. Intellectual Property
All content on this website, including text, images, graphics, logos, and design, is the property of National Service Center and may not be copied, reproduced, or distributed without prior written permission.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon publication on this website.
12. Contact Us
If you have any questions regarding these Terms and Conditions or our services, please contact National Service Center. We are committed to providing reliable service and prompt customer support.